Getting communication, collaboration and consultation right first time
We support organisations running change programmes to involve and communicate with the people who matter – especially those who are often marginalised, excluded or overlooked.
We provide strategic leadership and advice and support you to work with residents, communities, staff and stakeholders to navigate complexity and change.
We scale support to match the size and ambition of your project - from discreet senior counsel to full programme design and delivery.
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Designing and leading
Engagement programmes that are evidence-led, inclusive and credible
Providing specialist focus on reaching and involving marginalised, underserved and seldom-heard communities through approaches that build trust and reduce barriers to participation.
Ensuring your dialogue with communities supports strong decision-making, meets regulatory expectations and stands up to public scrutiny.
Bringing in experienced associates (e.g. facilitators, researchers and analysts) where larger or specialist programmes require.
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Developing senior-level strategy including narrative development, messaging, reputation management and issue handling.
Supporting complex or sensitive communications challenges, including work involving vulnerable communities, contentious public issues or internal change programmes.
Supporting integrated engagement and communications planning to ensure coherence across teams, channels and stakeholders.
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Practical training on public involvement, consultation design, strategic communications and effective dialogues with stakeholders and staff.
Supporting leadership development focused on psychological safety, team cohesion, values-based leadership and managing teams during uncertainty or transition.
Delivering media and public presentation training, including dealing with a media crisis, raising profile, presenting to public and political meetings.
Providing workshops and coaching that equip teams with practical skills and create environments where people feel safe, energised and able to contribute fully.